Claims Information

Title Protection and Transaction Assistance for your most valued assets

What You Need to Know

Offering you a stress-free experience.

While we understand that no one ever wants to have an insurance claim, the staff of the claims centre is here to make the experience as stress-free as possible. You can rely on our knowledgeable staff to process your claim promptly and professionally.

Claim Examples

Claim Examples

Loan Policies

Loan Policies

Claim Examples

Owner Policies

Owner Policies



Submit a Claim

If you would like to submit a claim or have any claim inquiry, please contact our offices as follows:

ON-LINE

We offer online claim submisions and downloadable PDF claim form

E-MAIL

Please email claim forms to:
claims@ctic.ca

PHONE/FAX

Phone:  1-888-868-4853 (Select Option 4)
Fax claim forms to: 1-866-214-1953

MAIL

Chicago Title Insurance Company
Claims Centre
55 Superior Boulevard
Mississauga, ON L5T 2X9

After you submit a claim you will receive an acknowledgement letter within two business days which will provide you with a claim number and the contact information for the claims lawyer assigned to your file.

Information needed for tax or water claims:

  • Nature of the claim
  • Your contact information
  • Amount claimed
  • Copy of the transfer/deed
  • Copy of the Statement of Adjustments
  • Copy of the Vendor’s Undertaking to Readjust
  • Copy of tax or water bill showing amount past due.

Important Information:

  • Chicago Title Insurance Company has assumed all title insurance policies issued by Lawyers Title Insurance Corporation and Fidelity National Title Insurance Company in connection with Canadian real estate property transactions.
  • Any related title insurance claims will be administered in its Chicago Title Insurance Company Claims Centre.
  • Please follow the instructions listed above to submit a claim.

Key Personel

  • The claims process at Chicago was clear, direct and easy to use. Response time is superb and the claims process is easy to understand.
    Robert Dowhan, B.A., LL.B.
    Smith Valeriote Law Firm LLP, Guelph, Ontario
  • Chicago Title’s claims department is wonderful to work with; specifically, Ann-Marie Peart. She is very thorough and pleasant.
    Our claims are always resolved in a timely fashion and our clients are happy with the quick results. I enjoy working with Chicago Title and their claims department.
    Allison Soloman
    Yachetti, Lanza & Restivo LLP, Hamilton, Ontario
  • Chicago Title insured a large mortgage secured by commercial condominium units for an important client of our firm. Unfortunately, as a result of fraud, the Borrower went into receivership. During the receivership, a number of priority disputes arose, including the condominium corporation asserting a claim to priority over the insured mortgage for $1.24M of common element arrears despite the fact that the status certificate at closing showed no arrears owing.
    Chicago Title was put on notice of the potential claim as soon as the priority disputes arose. Upon being out on notice, Chicago Title was responsive and confirmed coverage very quickly. Chicago Title was very supportive of our client's efforts to obtain an Order from the Court to defeat the priority claims and to ensure that the priority of our client's mortgage was protected.
    While no one ever wants to have an insurance claim, Chicago Title dealt with this difficult situation promptly and professionally and provided the necessary support to obtain a great result for our client. I would happily recommend Chicago Title for that reason.
    Irving Marks, Managing Partner
    Robins Appleby LLP, Toronto, Ontario
  • Chicago Title Insurance is great and reliable. I am so happy that I had the pleasure to use this company as they were able to help me consistently. They are amazing at their job and they know what they are talking about. Thanks Chicago Title Insurance for having such great service. Keep up the great work!
    Anjna Kakkar
  • Thank you very much for the prompt response to my fencing permit issue. The money arrived prior to me paying the company, much appreciated.
    Andrew Parker
  • I found your web site very easy to navigate thru, and easy to submit a claim. You were very helpful, and I thoroughly the process was very easy with all your help.
    Thank you once again for all your great help on that matter.
    Cody Klepper
    Alberta
  • Thank you for the timely processing of the permit fee reimbursements. Being this is our primary residence and living through this process as difficult as it is, is certainly made more manageable by your expedient handling of this matter.
    Pete and Shelley Schell
    Hilton Beach, Ontario