About Chicago Title

For over 70 years, Chicago Title has proudly provided security for Canada’s real estate transactions. We understand the true value of your clients’ properties, that they represent more than just numbers on a statement. That’s why our experts know the ins and outs of even the most localized legislation across Canada. When it comes to your clients’ peace of mind, no detail is too small to overlook. From offering better value than anywhere else, and unmatched customer care, we will safeguard the real estate industry, one property at a time.

Owned by Fidelity National Financial, North America’s largest title insurer, we are an industry leader in title insurance solutions, customer service, and real estate technology. Our focused, Canadian-based organization lets us respond quickly to your needs. We’re not just in the title insurance business, we’re in the client success business.

We put the customer first, listening carefully to hear your unique needs and provide creative solutions. We strive for results, providing world-class products and services while continually innovating to improve what we offer. We never rest, nurturing our workforce to be the top tier in the industry, letting you experience the peace of mind you deserve.

Our Vision

To be the most trusted, respected and sought-after title insurance company in Canada.

We are committed to delivering superior value to our clients, partners, people and shareholders. We promise to:

Provide world-class protection, products and services;
Continually innovate and improve our offerings and processes;
Listen and understand your unique needs and provide creative solutions; and
Nurture and develop our workforce to be top tier in the industry.

Our Core Values

Our five values define who we are. They guide us past the easy things to the right things.

Customer First – Show each customer they are highly valued

We recognize that our customers are the reason for our business success. We put ourselves in the customer’s shoes, giving them our full attention and have a passion for meeting or exceeding their needs honestly, quickly and fairly in a mutually beneficial way and in the context of the whole relationship.

Empowerment – Take ownership

We trust our employees to make the right decisions. We will provide training, education and support so that every employee is capable and responsible for achieving their best results, for drawing on and strengthening their skills, for collaborating successfully with their colleagues, for developing new ideas and solutions and for contributing to the drive, energy, creativity and success of the overall organization.

Engagement – Passionate about all we do

We are committed, energized, and focused in the work we do. We create and sustain an environment that is diverse, productive and fun; and whether individually or in partnership with others, we step up to meet and overcome situations that may challenge us.

Integrity – Do what’s right

We believe that trust is a fundamental requisite of good business. We do what we say we will do and treat people the way we want to be treated. We abide by all legal and ethical requirements, and do the right thing for our customers and each other, setting the highest standards and always striving to meet them.

Results Oriented – Focus on end-results and how we achieve them

We strive to be the first choice provider in our market by offering the best solutions. We never rest on our laurels. We continuously improve our processes, productivity and performance, balancing risk and opportunity, breaking down barriers, innovating and over-delivering in a way that is profitable for our organization.